Have Questions? We Have Answers
How do I place an order?
Simply shop online, add your favorite fresh almond milk to your cart, and proceed to checkout.
When do you deliver?
We deliver on Tuesdays and Fridays. Orders received from Thursday after 5:00 pm to Fridays at 5:00 pm will be delivered on Tuesday. Orders received from Tuesdays after 5:00 pm to Thursday at 5:00pm will be delivered on Friday.
Can I pick up my order?
Yes! Order before 5:00 PM, and your milk will be ready for pick-up the next day. Orders placed after 5:00 PM will be ready in two days.
How much does delivery cost?
Delivery fees vary by location and are calculated at checkout.
How does the subscription work?
Choose a weekly, bi-weekly, or monthly almond milk delivery. Select the number of bottles, and we’ll handle the rest! Coming soon!
Can I pause or cancel my subscription?
Yes, you can manage your subscription through your account dashboard.
How are subscription payments handled?
Payments are automatically deducted via card or MoMo.
How does the bottle return program work?
Return your empty glass bottles when you place your next order. For every bottle returned, you get GH₵3 off your next order!
Do I need to clean the bottles before returning them?
Yes, please rinse your bottles before returning them to help us maintain quality and hygiene.
What payment methods do you accept?
We accept credit/debit cards and MoMo for a hassle-free checkout.
What ingredients are in your almond milk?
Our almond milk is made with just three simple ingredients: Almonds, Dates, and Himalayan Pink Salt. No preservatives, no additives—just pure goodness!
How long does the milk stay fresh?
Our almond milk is fresh and best consumed within 7-10 days. Keep it refrigerated at all times.
What are your store hours?
Our store is open during the following hours:
Tuesday – Saturday: 8:30 AM – 6:00 PM
Sunday & Monday – Closed
How do I reach customer service?
You can email us, call us, or send a WhatsApp message. We’re always happy to help!
Still have a question?
info.Ketagrove.com
+233 256039554